Terms of Service

Terms of SErvice
SEller policy
Buyer policy
COMMUNITY GUIDELINES

Effective Date: June 1, 2024

Welcome to Future Reference! We are so grateful you have joined our community. For everyone to enjoy the community, we require all of our users to comply with our terms and conditions.

These Terms of Service (the “Terms”) apply to your access to and use of Future Reference’s Service (as defined below). Please read them carefully. We have included annotations in italics for each section to help guide you as you read the Terms. These annotations are not complete summaries, so please read everything.

  1. Your Acceptance of These Terms
  2. Eligibility and Your Future Reference Account
  3. Your Privacy
  4. Your Use of the Service
  5. Your Use of Mobile Devices and Other Third-Party Software
  6. Your Content
  7. Our Intellectual Property Rights
  8. Intellectual Property Complaints
  9. Third Party Services and Content
  10. Your Purchases and Sales
  11. Limitation of Liability and Warranties
  12. Indemnification
  13. Disputes with Future Reference
  14. Governing Law and Venue
  15. Disputes with Other Users
  16. Suspending, Terminating, or Modifying Your Access
  17. Changes to This Agreement
  18. Miscellaneous
  19. Terms Specific to Your Geographic Location
  20. Our Notices to You and Contact Information

1. Your Acceptance of These Terms

This section describes how these Terms form a binding contract between you and us. If you use the service on behalf of a legal entity, the legal entity also agrees to these Terms.

These Terms are a legally binding contract (“Agreement”) between you and Future Reference. When we say “you” or “your,” we mean you individually and any legal entity exercising rights under this Agreement through you. When we say “Future Reference,” “we,” “our,” or “us,” we mean Future Reference, Inc.

By accessing and/or using the Service, you agree to be bound by this Agreement and any policies or guidelines incorporated by reference into this Agreement (which will become part of the Agreement). If you do not agree to abide by all of the terms and conditions in this Agreement, you must not access and/or use the Service. You represent that you have the authority to bind yourself to this Agreement. If you access and/or use the Service on behalf of a legal entity, then you represent that you have authority to bind that legal entity to this Agreement and that the legal entity accepts this Agreement.

This Agreement applies to the Future Reference platform and all related content, tools, features, and services, including the Future Reference mobile app (on any and all formats or devices), and the website located at https://www.Future Reference.com (collectively, the “Service”). The Service provides an online social marketplace where users of the Service (“Users”) can list and sell items (“Items”). When Users purchase Items, they are “Buyers,” and when Users sell Items, they are “Sellers.” Users may, at different times, be both Buyers and Sellers on the Service. By using the Service, Buyers and Sellers enter into a contract for the sale and purchase of Items directly between themselves, and Future Reference is not a party to such sale or purchase.

Please read this Agreement carefully as it, to the extent legally allowable in your jurisdiction, requires you and Future Reference to resolve most disputes solely through arbitration on an individual basis and not as a class arbitration, class action, any other kind of representative proceeding, or by jury trial. Future Reference will not be liable for any loss or damage arising from your failure to comply with the Agreement.

2. Eligibility and Your Future Reference Account

This section describes who is eligible to use the Service and your responsibilities to protect your Account password and provide us with accurate information.

a. Minors Must Have Permission to Use the Service

If you are under 13 years of age, you are not authorized to use the Service, with or without registering. If you are under 18 years old, you may use the Service, with or without registering, only with the approval of your parent or guardian.

b. Provide Accurate Information

You need to create an account with Future Reference to access and/or use certain features of the Service (“Account”). If you are creating an Account for a legal entity, then you represent and warrant that you have the authority to create such Account on behalf of the business entity. You must provide accurate information about your identity and must not provide any false information or impersonate another person or company through your Account. Future Reference reserves the right to verify the account information you provide (“Account Information”). Upon Future Reference’s request, you will promptly provide requested verification documentation, including identification documents, proof of address, or business information. The name on your Account will be considered the Account owner. If you do not provide the information requested or if you provide inaccurate information, Future Reference may, in its sole discretion, terminate your Account.

c. Protect Your Password

You are responsible for maintaining the confidentiality of your password and Account. You will immediately notify us of any suspected unauthorized use of your Account or any other suspected breach of Account security.

d. Your Responsibility for Your Account

You are solely responsible for any activity on your Account. If you are a Minor (between the ages of 13 and 18) and sharing the Account with a parent or guardian, then both you and the parent or guardian granting permission on the Account will be responsible for any activity on the Account.

e. Account Transfers

You cannot transfer or assign your Account to a third party without prior written consent from Future Reference. Future Reference may require additional information from you regarding the requested transfer or assignment. You cannot otherwise transfer, sell, or dispose of your Account under any circumstances.

3. Your Privacy

For information about how we collect, use, share, and otherwise process information about you, see our Privacy Policy.

4. Your Use of the Service

You may only use the Service if you comply with the law and this Agreement. If you do not comply, then we can take certain actions, including termination of your Account or other legal or investigatory action.

a. Your Use of the Service and Interactions with Other Users

By using the Service, you may interact with other Users. You release us from all liability relating to your interactions with other Users. When interacting with other Users, you assume all the risks of your interactions. You will be solely responsible and liable for your use of the Service, including buying, selling, transacting, and communicating on the Service. All forms of interaction must follow our Community Guidelines (which are incorporated by reference into this Agreement).

b. Follow the Agreement and the Law

In connection with using and/or accessing the Service, you will comply with this Agreement and all applicable laws, rules, and regulations. Without limiting the forgoing, you will not do any of the following in connection with your use of the Service:

  • Post any User Content (each as defined below in Section 6) that is unlawful, harmful, violent, illegal, infringing on third party rights, false, misleading, fraudulent, pornographic, libelous, invasive, encouraging of money laundering, gambling, or any other unlawful or unwarranted behavior, or otherwise fail to comply with our Community Guidelines;
  • violate any law, rule, or regulation, including any anti-spam, data privacy, or other restriction, as determined by Future Reference in its sole discretion, that may be applicable to your use of the Service;
  • create any derivative works of, modify, or reverse engineer any part of the Service;
  • interfere with, disrupt, negatively affect, or inhibit other Users from fully enjoying our Service or damage, disable, overburden, put unreasonable load on, or otherwise impair the functioning of the Service infrastructure or the networks connected to the Service;
  • promote any illegal activity or enterprise;
  • stalk, harass, bully, impersonate or solicit information unrelated to a listed Item from anyone;
  • copy, scrape, harvest, crawl or use any technology, software or automated systems to collect any information or data for the Service;
  • sell or transmit anything you do not have a right to sell or transmit under law or existing relationship;
  • pose a privacy or security risk to the Service or any User;
  • infringe anyone’s intellectual property, such as by posting counterfeit products for sale through the Service;
  • spam any Users with email, junk mail, fraud, schemes, or the like;
  • collect or harvest any information or data from Future Reference’s systems or attempt to decipher any transmission to or from the servers running the Service;
  • use the contact information of any User of the Service (including Buyers) for any purposes other than in relation to: (a) receiving the Service and (b) any transactions between Users;
  • use the Service in any way that is contrary to Future Reference’s public image, goodwill, or reputation;
  • express or imply that any of your statements, activities, or causes are endorsed by Future Reference, without Future Reference’s prior written consent in each instance. Notwithstanding the foregoing, a Seller will be entitled to make a factual reference which states that the Seller sells its Items on the Service. All other references (including any commentary on the factual reference mentioned above) will be subject to Future Reference’s prior written consent in each instance;
  • create multiple account to evade punishment or avoid restrictions;
  • transmit or upload viruses, worms, or otherwise interfere with the Service; and/or
  • take any action or inaction which Future Reference, in its sole judgment, believes is questionable or could cause harm or liability.

Future Reference may investigate, take legal action, or perform any other action it deems necessary or warranted in managing the Service, Content, or Users, including termination of your Account and/or preservation of such information for investigative purposes. Enforcement of this Section 4 is solely at Future Reference’s discretion, and failure to enforce this section in some instances does not constitute a waiver of our right to enforce it in other instances.

c. Share Your Thoughts and Ideas

We appreciate your thoughts and ideas. You acknowledge and agree that any comments, suggestions, ideas, feedback, or other information about the Service (“Feedback”), provided by you to Future Reference will not be confidential or proprietary, and Future Reference shall be entitled to the unrestricted use and dissemination of the Feedback for any purpose, commercial or otherwise, without acknowledgment or compensation to you.

5. Your Use of Mobile Devices and Other Third-Party Software

You can access the Service through a mobile device, but you will be responsible for any associated fees from your wireless provider. If you use any third-party software, including Apple software, in connection with the Service, then you must comply with such third party’s terms and conditions.

a. Your Responsibility for Mobile Fees and Costs

When you access the Service through a mobile device, you may incur a fee for data usage or other associated costs from your wireless provider. You are solely responsible for such fees and will be solely responsible for your use of the Service on your mobile device and your adherence to your wireless provider’s terms and conditions.

b. Your Use of App Store Software Applications

To the extent you access the Service in connection with the Apple App Store, Google Play, or any other similar third party application marketplace, you acknowledge and agree that these Terms are solely between you and Future Reference and that between the marketplace provider and Future Reference, Future Reference is solely responsible for the Service, content, maintenance, support, and addressing any claims relating thereto, including product liability, legal compliance, and intellectual property infringement. In addition, if you access the Service through our iOS application, please review the Apple End User License Agreement.

6. Your Content

You are responsible for the Content (as defined below) you post through the Service and represent that you own the Content or have the right to use the Content. While you continue to own all your Content, you license the Content to us for our use, including to operate the Service and for our marketing purposes.

a. Your Content is Your Responsibility

You are solely responsible for all information, descriptions, pictures, listings, text, music, videos, streaming video, media, comments, messages, sales, purchases, and any other materials (“Content”) that you upload, post, publish, transmit, display, and/or submit (“Post”) to or through the Service (such Content Posted by Users, excluding Account Information, is referred to as “User Content”). You are solely responsible for all of your User Content, and you understand and agree that all User Content can be shared with other Users and third parties in Future Reference’s sole discretion. Future Reference has no control over or liability for how other Users may use your User Content.

b. You License Your Content to Us

By Posting any User Content, you hereby represent and warrant that you have sufficient rights in the User Content to grant us the below license. By Posting any User Content, you hereby grant to Future Reference and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable, perpetual, irrevocable license to copy, display, transmit, perform, distribute, store, modify, make derivative works of, and otherwise use in any manner, as determined by Future Reference, your User Content in connection with (i) the operation of the Service or any other products or services of Future Reference or (ii) the promotion, advertising or marketing thereof, in any form, medium or technology now known or later developed, including publishing your User Content on the internet or Third Party Services (e.g. Facebook, Twitter, Instagram, blogs, etc.) and allowing other Users to share listings that include your User Content.

c. Your Content Must Not Infringe Intellectual Property Rights

You further represent and warrant that your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party. While we are not obligated to review any User Content posted by our Users on our Service, we reserve the right to review any User Content, with or without notice, to prevent or rectify any alleged violations of this Agreement or any applicable law. We may refuse to accept or display the User Content, and we may remove or delete all or any portion of the User Content at any time in our sole discretion, with or without cause. Future Reference will not be responsible for any User Content, including the accuracy, usefulness, safety, or intellectual property rights of or relating to any User Content.

You may be exposed to User Content that you find inaccurate, offensive, indecent, or otherwise objectionable, and you waive any legal or equitable rights or remedies you have or may have against the Future Reference Parties (as defined in Section 11) with respect to such User Content.

d. Your Content Is Public

You understand and agree that (i) the User Content you Post is not confidential and will be treated as non-confidential; (ii) your User Content may be publicly viewable and will be accessible and viewed by third parties; and (iii) Future Reference will not be liable for any treatment of your User Content as public and non-confidential or for the use of your User Content by third parties. You waive all claims with respect to confidentiality of any User Content. If you do not want your User Content to become public and nonconfidential, you must not use the Service.

7. Our Intellectual Property Rights

We own our intellectual property. You may only use the Service as authorized in this Agreement and you may not copy, modify, or otherwise use our name and logo.

Future Reference retains all rights to our intellectual property. This includes the Service Content (as defined below) as well as the Future Reference name, logos, product or service names, slogans, trade dress, and any other Future Reference trademarks or service marks (“Future Reference Trademarks”). Other than Third Party Content (as defined below), all Content on the Service including its look and feel (“Service Content”) is owned by Future Reference or its licensors and is protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. Future Reference retains all rights to our intellectual property. You agree you will not copy, modify, scrape, distribute, create derivative works, or the like, or do or perform any other action with the Service Content unless explicitly authorized by this Agreement. Any use of the Service, including the Service Content, other than as specifically authorized herein is strictly prohibited. All goodwill generated from the use of Future Reference Trademarks will insure to our exclusive benefit. Any rights not expressly granted herein are reserved by Future Reference. Other company, product, and service names and logos used and displayed via the Service are the property of their respective owners. Reference to any products, services, processes, or other information by company, product, or service names and logos does not constitute or imply endorsement, sponsorship, or recommendation by us.

8. Intellectual Property Complaints

You may notify us if you believe your work has been infringed on the Service.

In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances, the accounts of users who repeatedly infringe the intellectual property rights of others.

If you believe that anything on our Service infringes any of your intellectual property rights, including copyright that you own or control, please use our IP reporting form here or you may notify our designated agent at:

Designated Agent:

Legal

Future Reference

Address:

69 Charlton Street

New York, Ny 10014

Email Address:

for copyright complaints: copyright@futurereference.com

for all other IP complaints: support@futurereference.com

If you are submitting a notice under the DMCA, please see 17 U.S.C. § 512(c)(3) for the requirements of a proper notification. Also, please note that if you knowingly misrepresent that any activity or material on our services is infringing, you may be liable to us for certain costs and damages.

9. Third-Party Services and Content

You may access or use services or content provided by third parties when using our Service. Future Reference is not responsible for such third party services or content, and third-party services will be governed by such third parties’ terms and conditions and policies.

a. Your Access to Services of Third Parties

The Service may enable you to access certain services that are offered by third-party service providers, including through links to third-party sites, video, email, telephone communication, and/or other offers outside of the Future Reference platform (“Third Party Services”). For example, social networks you connect your Account to under the Sharing Settings page are Third Party Services. Your dealings or correspondence with third parties and your use of or interaction with any Third Party Services are solely between you and the third party. Future Reference does not control or endorse, and makes no representations or warranties regarding, any Third Party Services, and your access to and use of such Third Party Services is at your own risk. The terms of this Agreement and the Future Reference Privacy Policy do not apply to your use of any such Third Party Services. You are solely responsible for your access or use of such Third Party Services. You should review any applicable terms and/or privacy policies of any Third Party Services before using or sharing information with any Third Party Services. Future Reference may suspend or terminate your ability to access Third Party Services through the Services at any time with or without notice.

The Service may provide you with access to YouTube through an application programming interface or API. YouTube is a Third-Party Service, and if you access or use YouTube's services through the API you agree to abide by, the YouTube Terms of Service.

b. Third Party and User Content

The Service contains images, descriptions and other Content posted by third parties including Users (“Third Party Content”). Content you access through Third Party Services is also Third Party Content. You acknowledge that Third Party Content may be protected by copyright, patent, trademark, trade secret, and/or other proprietary rights and laws. You agree not to copy, modify, scrape, distribute, create derivative works, or otherwise use the Third Party Content for any purpose other than as explicitly authorized in this Agreement.

Future Reference will not be liable for the Third Party Content or any errors, omissions, inaccuracies, infringement, loss, or damage of any kind related to the Third Party Content. You acknowledge that Future Reference has no obligation to review, screen, or inspect any Third Party Content on the Service. However, Future Reference reserves the right to review, screen, inspect, and/or remove any Third Party Content at our sole discretion. You agree that you assume all the risk associated with the use of or reliance upon Third Party Content, including risks related to accuracy, completeness, or usefulness.

10. Your Purchases and Sales

Buying and selling Items through the Service include risk, fees, and taxes. Future Reference prohibits certain items from being sold and only allows returns in limited circumstances.

a. Your Risk

You assume certain risks in using a marketplace service such as Future Reference. Future Reference is not a participant in and provides no warranty for any transaction between a Buyer and a Seller, and Future Reference does not take title of any Items. You acknowledge and agree that Future Reference will not be considered a buyer or seller in any transaction conducted through the Service and that Future Reference is not an auctioneer, consignee, or a shipping carrier. When acting as a Buyer or Seller, you assume all of the risks of selling or purchasing Items through the Service.

b. Sellers

As a Seller, you agree to only Post Items that you have all rights necessary to sell and to describe such Items truthfully, accurately, and completely. Our Seller Policy (which is incorporated by reference into this Agreement) further describes a Seller’s rights, responsibilities, and fees.

c. Buyers

As a Buyer, you are solely responsible for reading and reviewing an Item’s listing before making an offer for an Item or purchasing an Item. Our Buyer Policy (which is incorporated by reference into this Agreement) further describes a Buyer’s rights and responsibilities. Buyers are responsible for all fees as described in the Buyer Policy.

d. Fees

You can register for the Service for free, but Future Reference will charge certain fees for various transactions you may complete through the Service and for certain other services Future Reference may provide as set forth in our seller fee policy, part of our Seller Policy, (which is incorporated by reference into this Agreement). All amounts are quoted in US dollars unless otherwise stated.

e. Fee Modifications

We may change or discontinue, temporarily or permanently, some or all fees for the Service, without notice and at our sole discretion, and such changes will be effective upon our revision of the seller fee policy, part of our  Seller Policy.

f. Prohibited Items

Future Reference prohibits the listing or sale of any item that is described in our Prohibited Items Policy, part of our Seller Policy, (which is incorporated by reference into this Agreement), including items that are illegal to sell or violate the rights of third parties such as counterfeit items.

Please refer to our Future Reference Experience Guarantee for further information on what steps Future Reference takes to help avoid the sale of counterfeit items through the Service and the remedies buyers have in connection with counterfeit items. The brands sold on Future Reference are not affiliated with Future Reference or the Future Reference Experience Guarantee service, and our team members that assist in providing additional verification through the Future Reference Experience Guarantee service are not affiliated with or certified by any brand sold on Future Reference.

If after reviewing an Item, we have concerns about its authenticity or that it otherwise constitutes a prohibited Item, we may, in our sole discretion, cancel the order. In such cases, we will provide a refund for the full cost of the item and any accompanying shipping costs to the Buyer. Such refund will be the Buyer’s sole remedy for the canceled order. Sellers will not receive earnings from orders canceled in accordance with this paragraph. Sellers acknowledge and agree that if such items are in the possession of Future Reference, Future Reference may determine, in its sole discretion, whether to return, retain, destroy, or otherwise dispose of such canceled item. If such Items are returned to Seller, Seller agrees not to attempt to relist or resell the item through the Service.

g. Purchases

Buyers may accept the price offered by a Seller and purchase the Item, or Buyers may make an offer to Sellers to purchase Items from Sellers. Once an offer has been accepted by the Seller, it will be considered a purchase and a binding contract between the Buyer and Seller. The contract to purchase will be solely between Buyer and Seller, and Future Reference will not be a party to such contract.

Upon purchasing an Item, a Buyer must remit payment to Future Reference for the Item, including any listed shipping or additional fees.

Future Reference may delay or cancel any purchase for purposes of fraud detection or to protect Users from other illegal or wrongful activities. All purchases are final with no returns, refunds, cancellations, or retractions allowed, except where (i) the Buyer cancels an order within three (3) hours of purchase; (ii) Future Reference cancels the purchase or the purchase has otherwise been canceled when explicitly permitted by Future Reference or, if applicable, a Seller; or (iii) the listing expressly indicated the availability of returns.

h. Payments

Buyers may pay for Items only by using payment methods approved by Future Reference, and Future Reference will receive such payment from the Buyer on behalf of the Seller. By submitting payment information through Future Reference, you authorize Future Reference to securely store that information and charge you for any Items purchased along with all associated taxes, shipping, and other fees. Future Reference reserves the right to request additional information from Users for the purposes of completing any transactions, identity verification, fraud prevention, and any other regulatory and compliance purposes. Funds received by Future Reference from a transaction may, subject to the seller fee policy, part of our  Seller Policy and your ongoing compliance with Section 18(a), be redeemed by Seller through Future Reference’s permitted third-party payment provider(s) or used by the Seller to purchase items listed by other Sellers through the Service.

i. Taxes

Transactions conducted through the Service may be subject to taxes in your jurisdiction, which Future Reference will collect from Buyers on behalf of Sellers where legally obligated to do so. In the event Future Reference collects taxes as legally obligated, Future Reference will remit such taxes to applicable taxing authorities on behalf of Sellers. The listed prices for Items do not include taxes, but the taxes will be displayed before a Buyer confirms the purchase. Use of Future Reference Credit (as defined below) may modify taxes that apply to a Buyer’s purchase. Taxes may be estimated based on offers made on Items but remain subject to change if the final sale price differs from the original offer. Taxes are based on several factors, including price, location, and state, local, federal, or other applicable rates at time of purchase. Although we may assess estimated taxes upon purchase or sale, you will be ultimately responsible for the verification and reporting of any and all applicable taxes to the appropriate tax authorities, including instances where Future Reference does not collect taxes on your behalf.

j. Shipping

Buyer is responsible for paying for shipping fees as described in our Seller Policy (which is incorporated by reference into this Agreement).

Future Reference will provide Seller with a prepaid shipping label (“Label”) as detailed in our Seller Policy. Our Seller Policy further describes Sellers’ shipping responsibilities. Future Reference reserves the right to discontinue providing Labels to any or all Users at any time and for any reason.

k. Returns

Future Reference may allow you to return an Item in limited circumstances. Please see our Return Policy, part of our Buyer policy, (which is incorporated by reference into this Agreement) for more details.

l. Future Reference Credit

Future Reference may offer non-redeemable promotional credits to Users, for any reason, at the sole discretion of Future Reference, to be used exclusively for purchases on the Service (“Future Reference Credits”). Future Reference, in its sole discretion, will determine the requirements, amount, and value of these credits, if any. Future Reference Credits cannot, unless required by law, be redeemed for cash or cash equivalents, transferred or applied to prior purchases, and cannot be sold, made available to the general public, or acquired via public distribution. Users with suspended accounts will be prohibited from using Future Reference Credits during suspension. Other restrictions may apply. We may cancel any Future Reference Credits at any time upon reasonable notice. You may apply Future Reference Credits when paying for Items, subject to the terms in which we grant such Future Reference Credits. Future Reference will have no liability to you for any canceled or expired Future Reference Credits.

m. Escheatment

It is the User’s sole responsibility to update payment Account Information to receive any redeemable funds. After a period of statutory required account dormancy, Future Reference will escheat any unclaimed funds to the relevant government authorities as necessary and may charge a dormancy fee when such a fee is allowed by applicable rules and regulations.

11. Limitation of Liability and Warranties

We provide the Service on an “as-is” basis and make no other warranties or representations with respect to the Service or your use of the Service. We have no liability for certain types of damages and limit our liability for other types of damages.

a. Warranty Disclaimer

YOU UNDERSTAND THAT YOUR USE OF THE SERVICE, INCLUDING ANY CONTENT CONTAINED THEREIN, WILL BE AT YOUR SOLE RISK AND THAT Future Reference PROVIDES THE SERVICE, INCLUDING ANY CONTENT CONTAINED THEREIN, ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, Future Reference EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT REGARDING THE SERVICE, ANY CONTENT CONTAINED THEREIN, OR ANY THIRD-PARTY SERVICES, MATERIALS, OR ITEMS THAT MAY BE ACCESSED OR PURCHASED THROUGH THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Future Reference MAKES NO WARRANTY THAT (1) YOU WILL BE ABLE TO SELL OR PURCHASE ANY ITEMS THROUGH THE SERVICE OR THAT THE SERVICE WILL OTHERWISE MEET YOUR EXPECTATIONS OR REQUIREMENTS; (2) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (3) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE COMPLETE, ACCURATE, OR RELIABLE; OR (4) THE QUALITY OF ANY GOODS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS.

Future Reference MAKES NO WARRANTIES OR GUARANTEES OF ANY KIND REGARDING THE ITEMS OFFERED OR SOLD THROUGH THE SERVICE, INCLUDING THE AUTHENTICITY, QUALITY, SAFETY, OR LEGALITY OF SUCH ITEMS, THE TRUTH OR ACCURACY OF ANY LISTINGS, OR THE ABILITY OF BUYERS AND SELLERS TO TRANSACT ANY BUSINESS THROUGH THE SERVICE. YOU ACKNOWLEDGE THAT THE FUTURE REFERENCE EXPERIENCE GUARANTEE PROGRAM CANNOT PROVIDE AN ABSOLUTE GUARANTEE OF THE AUTHENTICITY OF AN ITEM, BUT RATHER, IT IS A PROMISE THAT THE ITEM HAS PASSED THE REQUIREMENTS OF THE FUTURE REFERENCE EXPERIENCE GUARANTEE PROCESS (AS DESCRIBED IN OUR FUTURE REFERENCE EXPERIENCE GUARANTEE). RECEIVING A REFUND UNDER THE FUTURE REFERENCE EXPERIENCE GUARANTEE PROGRAM POLICY IS A BUYER’S SOLE REMEDY FOR ANY ITEM THAT IS DETERMINED NOT TO BE AUTHENTIC OR OTHERWISE NOT AS DESCRIBED.

b. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU UNDERSTAND AND AGREE THAT IN NO EVENT WILL Future Reference, OUR SUBSIDIARIES AND AFFILIATES, AND THE RESPECTIVE OFFICERS, DIRECTORS, AGENTS, PARTNERS AND EMPLOYEES OF EACH (THE “Future Reference PARTIES”) BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY—WHETHER THE CLAIM IS BASED IN CONTRACT, TORT INCLUDING NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE— FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL DAMAGES, OR LOST PROFITS ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, OR ANY ITEMS YOU PURCHASE OR SELL THROUGH THE SERVICE, WHETHER OR NOT A Future Reference PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, OR FROM ANY COMMUNICATIONS, INTERACTIONS OR MEETINGS WITH OTHER USERS OF THE SERVICE, ON ANY THEORY OF LIABILITY (INCLUDING CONTRACT; TORT INCLUDING NEGLIGENCE OR OTHERWISE) ARISING OUT OF, IN CONNECTION WITH, OR RESULTING FROM (1) THE USE OR INABILITY TO USE THE SERVICE; (2) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON THE SERVICE; OR (3) ANY OTHER MATTER RELATED TO THE SERVICE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES WILL THE TOTAL LIABILITY OF THE Future Reference PARTIES TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE SERVICE, REGARDLESS OF THE FORM OF THE ACTION, EXCEED THE GREATER AMOUNT OF (1) COMMISSIONS THAT YOU HAVE PAID TO Future Reference AS A SELLER IN THE SIX (6) MONTHS PRIOR TO THE APPLICABLE CLAIM OR (2) ONE HUNDRED U.S. DOLLARS (USD $100).

THE LIMITATIONS OF THIS SECTION WILL NOT LIMIT OR EXCLUDE LIABILITY FOR THE GROSS NEGLIGENCE, FRAUD, OR INTENTIONAL MISCONDUCT OF THE Future Reference PARTIES OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW. Our licensors and service providers will have no liability of any kind under this Agreement. Unless such restriction is prohibited by applicable law, you may not bring any claim under this Agreement more than twelve (12) months after the cause of action arises.

12. Indemnification

If we get sued because of something you did, then you agree to defend and indemnify us.

You agree to release, indemnify, and hold harmless and, upon Future Reference’s request, defend the Future Reference Parties from any legal claims, demands and damages (including reasonable attorney fees) that arise from or relate to (i) your access to or use of the Service, including any Items purchased or sold; (ii) your User Content or Feedback; (iii) your breach of the Agreement; (iv) your violation, misappropriation, or infringement of any rights of another (including someone else’s privacy or intellectual property rights); or (v) your violation of applicable laws. If you are a California resident, you waive California Civil Code Section 1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable statute or doctrine.

13. Disputes with Future Reference

We hope to amicably resolve any disputes with you, so we strongly encourage you to first contact our support team at support@futurereference.com. Any unresolved dispute will be settled by binding arbitration.

PLEASE READ THIS SECTION CAREFULLY BECAUSE IT REQUIRES YOU AND Future Reference TO ARBITRATE CERTAIN DISPUTES AND CLAIMS AND LIMITS THE MANNER IN WHICH WE CAN SEEK RELIEF FROM EACH OTHER. ARBITRATION PRECLUDES YOU AND Future Reference FROM SUING IN COURT OR HAVING A JURY TRIAL. YOU AND Future Reference AGREE THAT ARBITRATION WILL BE SOLELY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER KIND OF REPRESENTATIVE PROCEEDING. Future Reference AND YOU ARE EACH WAIVING THE RIGHT TO TRIAL BY A JURY.

FOLLOW THE INSTRUCTIONS BELOW IF YOU WISH TO OPT OUT OF THE REQUIREMENT OF ARBITRATION ON AN INDIVIDUAL BASIS.

a. Informal Dispute Resolution Prior to Arbitration

For any dispute or claim that you have against Future Reference or that Future Reference has against you arising out of or related to this Agreement or access to or use of the Service, including any Items purchased or sold (collectively, “Claims”, and each a “Claim”), you and Future Reference will attempt to first resolve the Claim informally to resolve the Claim faster and reduce costs for both parties.

You and Future Reference will make a good-faith effort to negotiate the resolution of any Claim for at least sixty (60) days (“Informal Resolution”). This 60-day period starts on the day you or Future Reference receive a written notice of a claim from the other party (a “Notice of Claim”) in accordance with this Agreement. You will send any Notice of Claim to Future Reference to: Incorporating Services, Ltd., ATTN: NOTICE OF CLAIM, 7801 Folsom Blvd #202 Sacramento CA 95826. You must personally sign the Notice of Claim. We will send any Notice of Claim to your registered email address and ATTN: NOTICE OF CLAIM to any billing address and/or shipping address you have provided us. The Notice of Claim sent by either party must include the initiating party’s name, address, phone number, email address, a description of the Claim (including any relevant account names, order numbers, items purchased, and services used), the dates and manner of access to Future Reference upon which the Claim is based, and the specific resolution being sought. A Notice of Claim will only be valid if it pertains to, and is on behalf of, a single individual. If requested by the party that receives the Notice of Claim, the other party must personally appear at and participate in a video conference to discuss the Claim (if a party is represented by counsel, counsel may also participate). During the videoconference, you and Future Reference agree to participate in a good faith, direct discussion about the facts, circumstances, and potential resolution of the Claim.

If the Claim is not resolved within Informal Resolution period of sixty (60) days (which period can be extended by agreement of the parties), you or Future Reference may start an arbitration in accordance with this Agreement (or, at the option of either party, commence a proceeding in small claims court).

You and Future Reference agree that this informal dispute resolution procedure is a condition precedent to initiating any arbitration or filing any claim against the other party.

b. Claims Subject to Binding Arbitration; Exceptions

Except for individual disputes that qualify for small claims court, all Claims, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, that are not resolved through informal dispute resolution as described in Section 13(a) will be resolved by a neutral arbitrator through final and binding arbitration instead of in a court by a judge or jury. Such Claims include disputes arising out of or relating to interpretation or application of this arbitration provision, including the enforceability, revocability, or validity of the arbitration provision or any portion of the arbitration provision. The arbitrator will have the authority to grant any remedy or relief that would otherwise be available in court.

c. Federal Arbitration Act

This Agreement affects interstate commerce, and the enforceability of this Section 13 will be substantively and procedurally governed by the Federal Arbitration Act, 9 U.S.C. § 1, et seq., to the extent permitted by law. As limited by the FAA, this Agreement, and the JAMS Rules (as defined below), the arbitrator will have exclusive authority to make all procedural and substantive decisions regarding any dispute and to grant any remedy that would otherwise be available in court, including the power to determine the question of arbitrability.

d. Arbitration Procedure

All Claims must be submitted to JAMS and will be resolved through binding arbitration before one arbitrator. JAMS administers arbitration pursuant to JAMS’ Comprehensive Arbitration Rules and Procedures or pursuant to JAMS' Streamlined Arbitration Rules and Procedures (“JAMS Rules”). The JAMS Rules are available online a t www.jamsadr.com.

You or Future Reference may commence arbitration by filing a written Demand for Arbitration with JAMS and providing a copy to the other party. The party commencing arbitration shall (i) include in their demand details about the claim sufficient to identify their interactions and transactions with the other party (including dates and transaction amounts) in a manner that is specific to the party (and thus not a superficial or generic statement of the claim of the sort that may be applicable to any number of claimants) and (ii) attach the Notice of Claim and any response thereto. The parties shall be responsible for their own attorneys' fees and costs in arbitration, unless the arbitration rules and/or applicable law provide otherwise.

YOU AND Future Reference AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED, AND YOU AND Future Reference ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual’s claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual.

You and Future Reference agree to cooperate to seek from the arbitrator protection for any confidential, proprietary, trade secret, or otherwise sensitive information, documents, testimony, and/or other materials that might be exchanged or the subject of discovery in the arbitration. You and Future Reference agree to seek such protection before any such information, documents, testimony, and/or materials are exchanged or otherwise become the subject of discovery in the arbitration.

The arbitrator’s decision will follow this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof. Notwithstanding any of the foregoing, nothing in this Agreement will preclude you from bringing issues to the attention of federal, state or local agencies and, if the law allows, they can seek relief against us for you.

e. Opting Out of Arbitration

You have the right to opt out of binding arbitration within thirty (30) days of the date you first accepted this Agreement by providing us with notice of your decision to opt-out via email at legal@Future Reference.com or by certified mail addressed to: Future Reference, Inc., Attn: Legal Department, 203 Redwood Shores Pkwy, 8th Floor, Redwood City, CA 94065. To be effective, the opt-out notice must include your full name, mailing address, account name, and email address. The notice must also clearly indicate your intent to opt out of binding arbitration. By opting out of binding arbitration, you are agreeing to resolve disputes in accordance with Section 14.

f. Severability

If any portion of this Section 13 is found to be unenforceable or unlawful for any reason, including but not limited to, because it is found to be unconscionable, (i) the unenforceable or unlawful provision will be severed from this Agreement; (ii) severance of the unenforceable or unlawful provision will have no impact whatsoever on the remainder of this Section 13 or the parties’ ability to compel arbitration of any remaining claims on an individual basis pursuant to this Section 13; and (iii) to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration. The litigation of those claims will be stayed pending the outcome of any individual claims in arbitration. Further, if any part of this Section 13 is found to prohibit an individual claim seeking public injunctive relief, that provision will have no effect to the extent such relief is allowed to be sought out of arbitration, and the remainder of this Section 13 will be enforceable.

14. Governing Law and Venue

This Agreement and any disputes between you and us will be governed by California law, and any disputes not subject to arbitration must be filed in the courts located in San Mateo County, California.

This Agreement and all Claims will be governed by the laws of the State of California without giving effect to its principles regarding conflicts of law. If any Claim is not subject to arbitration pursuant to Section 13, then the state and federal court located in San Mateo County, California will have exclusive jurisdiction over the Claim. You and Future Reference waive any objection to venue in any such courts. Notwithstanding the foregoing, Claims that qualify for small claims court in the county where you live may be brought in such small-claims courts. You acknowledge that the Service originates from the United States and agree to comply with all export laws and regulations of the United States.

15. Disputes with Other Users

You will be responsible for your interactions with other Users, and you release Future Reference from any liability or responsibility arising out of disputes with other Users.

We encourage Users to resolve disputes with one another amicably. You are solely responsible for your interactions with other Users, including any purchase or sale transactions. Future Reference has no obligation to resolve disputes between Users, but Future Reference reserves the right to attempt to help Users resolve disputes. You release Future Reference from any claims, demands, and damages arising out of any disputes with other Users.

16. Suspending, Terminating, or Modifying your Access

You may terminate your Account at any time. We may suspend or terminate your access to the Service or your Account at our discretion, including if we suspect you are engaging in fraud, abuse, or illegal activity.

a. Termination of your Account by You

You may terminate your Account at any time.

b. Suspension or Termination of your Account by Us

We may suspend or terminate your Account at our discretion without explanation, notice, and liability to Future Reference, including removing and discarding any Items or Content within the Service, for any reason and at any time. Any suspected fraudulent, abusive, or illegal activity may be referred to appropriate law enforcement authorities.

c. Suspension, Termination, or Modification of the Service

Future Reference may suspend, terminate, or modify the Service with or without notice and for any reason, including (i) to hold funds, pending any investigations or other activity necessary to deter fraud, (ii) to address potential illegal activity, or (iii) to otherwise comply with applicable laws and regulations.

d. Effect of Suspension or Termination

The Service will not be accessible or available to Users whose Accounts have been temporarily or permanently suspended or terminated. Any attempts to circumvent any suspensions, terminations, or other enforcement actions by Future Reference are strictly prohibited and may result in additional actions against you and any other users facilitating such circumvention. This includes, but is not limited to, creating new or duplicative accounts or continuing to access the Service from another User’s account.

Future Reference will have no liability to you or any third party for any suspension or termination of your Account or for any suspension, termination, or modification of the Service.

17. Changes to This Agreement

We may update this Agreement at any time by posting updated Terms. You will be responsible for reviewing any updated Terms. If you do not agree to the updated Terms, then you may not continue to use the Service.

We may update this Agreement, and all related Policies, from time to time by posting updated Terms on the Service. When we make changes to the Terms, we will update the above “Last Updated” date. We may provide you additional notice of the changes through the Service or through email. Changes will be effective upon posting unless otherwise stated. You are responsible for reviewing the changes, and your continued use of the Service constitutes your acceptance of the updated Terms and the amendment of the Agreement. If you do not agree to abide by these or any updated Terms, you must not use or access the Service.

18. Miscellaneous

This section describes certain other rights and responsibilities you have under this Agreement.

a. Trade and Economic Sanctions and Export Controls

The Service may be subject to economic and trade sanctions and export control laws in your applicable jurisdiction. You agree that you will not violate such laws and that you will be solely responsible for any such violation to the extent permitted by law. You represent that neither you, any business you represent, nor any beneficial owner of you or your business are: (i) a citizen or resident of a geographic area in which access to or use of the Service is prohibited by applicable law, decree, regulation, treaty, or administrative act; (ii) a citizen or resident of, or located in, a geographic area that is subject to U.S. or other sovereign country sanctions or embargoes; or (iii) an individual, or an individual employed by or associated with an entity, identified on the U.S. Department of Treasury Specially Designated Nationals or Blocked Persons Lists, or otherwise ineligible to receive items subject to U.S. export control laws and regulations or other economic sanction rules of any sovereign nation. You agree that if your country of residence or other circumstances change such that the above representations are no longer accurate, that you will immediately cease using the Service.

b. Electronic Communication and Documentation

When you use the Service or send us communications, you agree to communicate with us electronically. This Agreement and any other documents referenced in the Agreement will be considered a “writing” or “in writing” to comply with applicable legal requirements and will be legally enforceable between the parties. Printed versions of this Agreement and the referenced documents will be admissible in any legal proceeding. For clarity, mere use of the Service does not constitute electronic communication.

c. Severability and No Waiver

The unenforceability of any provision of this Agreement will not, except as stated in Section 13(f), affect the enforceability of any other provision. If any provision is found to be void, invalid, or unenforceable, then it, except as stated in Section 13(f), will be revised and interpreted to accomplish the objectives of such provision to the extent possible under applicable law, and the remaining provisions will continue in full force and effect. Our non-enforcement of any provision of this Agreement or right under applicable law will not be construed as our waiver of any enforcement rights under the same or different circumstances at any time in the future. We reserve all rights under applicable law.

d. Headings and Interpretation

The headings and sub-headings in this Agreement are included for reference purposes only and will not affect the meaning or interpretation of this Agreement in any way. The words “include,” “includes,” or “including” will be deemed to be followed by “without limitation.” This Agreement will be construed without regard to any presumption or rule requiring construction or interpretation against the drafting party.

19. Terms Specific to Your Geographic Location

If you are a User in California, then certain provisions apply with regard to applicable laws.

Notwithstanding anything to the contrary in the Agreement, the following takes precedence with respect to Users in California.

California Civil Code

Under California Civil Code Section 1789.3, Users from California are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

20. Our Notices to You and Contact Information

This section describes how and where Future Reference and you may contact each other.

Notices

You agree that we will provide notices and messages to you within the Service or if required, via email or regular mail. You may provide Future Reference notice, and such notice will be deemed provided once received by Future Reference, addressed via mail to the address noted in the below “Contact Us” section.

Contact Us

Please contact us with any questions or comments about the Service at:

Future Reference Inc.

69 Charlton Street

New York, New York 10014

support@futurereference.com

If you have any questions about these Terms or would like to report a violation of these Terms, please contact us at support@futurereference.com.

Seller Policy

As a Seller, you are central to providing each of your Buyers with a safe and trustworthy experience on Future Reference. This policy is designed to outline a Seller’s rights and responsibilities and is a part of Future Reference’s Terms of Service.

Sellers are responsible for reviewing and abiding by these rules as well as any applicable local laws. Violating this policy may result in restrictions to your account, up to and including termination, and may be made at the sole discretion of Future Reference.

Seller fee policy

All fees are simple and straightforward. It is free to list an item for sale on Future Reference.

After your item sells, we deduct a small fee from the final order price. For sales under $15, the fee is a flat rate of $3. For sales above $15 and above, the fee is 20% and you keep 80%. What you get:

Tools to sell including:

  • Automated digital wardrobe to track your closet.
  • Fast track listing with our closet features and tools.
  • Pricing tools that allow you to easily set and negotiate your price with customers.
  • Closet management tools like My Archive & Closet Insights to help you proactively manage your listings.
  • Comments and offers that enable you to engage customers.
  • Receipt verification for any item added to your closet and relevant listing.
  • Customer support and Future Reference Experience Guarantee buyer protection.

Shipping services

  • Free shipping labels sent directly to your inbox

Ways to get paid

  • Fast and secure pay out through Stripe Direct Deposit.

Please note, your estimated earnings are based on the listing price and actual earnings will vary based on the final order price, Seller discounts, and any other applicable taxes.

*Please note, exclusions may apply for overweight and multi-label shipments. For more details, please see our Shipping Policy.

What Can Be Sold On Future Reference

Future Reference’s marketplace welcomes the sale of most types of new and pre-owned fashion, including clothing, shoes, bags, and accessories.  For the safety of our users, items outside of our supported categories and otherwise prohibited or unlawful items may not be offered for sale on Future Reference. We reserve the right to remove items and content under this policy, or any other Future Reference policies and Terms of Service, at our sole discretion.

If you sell items on Future Reference, you have a critical role in preventing illegal and potentially unsafe items from appearing in our marketplace, so please be sure your items are allowed to be sold before adding them to your closet. If you list prohibited items or otherwise include them as part of any transaction or shipment, Future Reference may remove them, and you may be subject to temporary or permanent account restrictions.

Any sales involving prohibited items may be canceled and Future Reference reserves the right to withhold payment. Future Reference also reserves the right to dispose or destroy any prohibited items that are sent to our support team for review..

If you’re not sure which laws may apply to you, you may wish to seek advice from a qualified professional.

If you see an item for sale on Future Reference that you believe may be in violation of this policy, please report it to us using the Feedback option in the app.. We will look into it and take any necessary actions.

1. Restricted Items

Restricted items include those that are generally allowed but must meet certain conditions in order to be considered in compliance with Future Reference’s policies.

Socks and Underwear: For health and hygiene reasons, used socks and underwear may not be sold on Future Reference. New undergarments with tags attached are allowed to be sold in clean, unstained, and unused condition. Pre-owned bras and swimwear are allowed. Do not use any fetishizing language or imagery in your listing.

Makeup and Personal Care Products: Makeup accessories may be sold, but makeup and personal care products, especially those that are open, may not be sold.

2. Prohibited Items

Prohibited items are not allowed to be sold on Future Reference, no matter how they are presented. Users who attempt to buy or sell prohibited or otherwise illegal items risk immediate and permanent suspension from Future Reference, and other enforcement actions, such as withholding payments or funds.

Unsupported content

Please do not list items outside of qualifying fashion clothing and accessories. Items outside of these categories are not allowed on Future Reference, even if not explicitly restricted or prohibited in this Prohibited Items Policy. These are detailed below.

Mystery Boxes

“Mystery boxes,” “mystery listings,” or any grab-bag style bundles are not allowed.

Electronics

Electronics are not permitted. 

Counterfeit and Infringing Products

Counterfeit products are illegal to buy and sell, and strictly prohibited on Future Reference. Often referred to as “replicas,” counterfeit items may include fakes, knockoffs, bootlegs, and otherwise illegally replicated goods.

Examples of prohibited counterfeit items include but are not limited to:

  • Branded handbags, sneakers, and sports jerseys that were not produced by a licensed manufacturer, like a purse bearing the Chanel name or logo that was not made by Chanel;
  • Altered products made by embellishing, upcycling, or repurposing all or portions of trademarked and authentic branded items to change the form or function of the original item without the rights owner or brand’s permission, such as using material from a luxury bag to make a necklace or keychain; and/or
  • Pirated or unauthorized recordings of digital media, like movies and TV shows.

See our Experience Guarantee for more information.

Be careful not to present your items in a way that may infringe on the intellectual property rights of others or mislead buyers about who made the product. Do not use descriptors like "inspired by" followed by a brand name, like “inspired by Chanel.” Buyers and brands may interpret this as if your item is an unauthorized copy, even if you may not intend it that way.

Make sure that you have the rights to sell any items you list on Future Reference. Do not upload any images that you didn't take, that are of other people without their permission, or that you do not have the rights to use. Future Reference will promptly process and investigate notices of alleged infringement. See our Terms of Service for more information.

Nudity and Explicit Content

In order to maintain a welcoming community, sexually explicit items and content featuring nudity are not allowed on Future Reference. We define nudity as realistic female toplessness and perceptible genitalia (of any gender), including minimal coverage by sheer or very tight fabric.

Hateful and Violent Content

Everyone who uses Future Reference deserves to feel safe and welcome in our community. We do not allow content that inherently expresses, encourages, or glorifies hate or violence towards individuals or groups based on race, ethnicity, immigration status, national origin, religion, gender, gender identity, sexual orientation, disability, weight or size.

Prohibited hateful and violent content includes but is not limited to:

  • Hateful speech and symbols;
  • Harmful stereotypes and demeaning depictions of protected groups;
  • Condoning the views or activities of hateful or violent groups or individuals;
  • Threatening or inciting violence towards others; and/or
  • Promoting self harm or suicide.

Dangerous Items

Certain types of items may present an outsized risk of harm if produced, maintained, or used improperly. Oftentimes there are shipping restrictions and, in many cases, government regulations that apply to these products, so for the welfare of Future Reference buyers and sellers, items that may pose a hazard to health or safety are not allowed.

Be sure to check with your shipping carrier and government resources to learn what restrictions may apply to you. If you are not sure, you may wish to consult with a qualified expert in your area.

Shipping Resources:

Food, Drugs, and Drug Paraphernalia

Future Reference is not the place to sell anything meant to be eaten or otherwise consumed by humans or animals. Do not list anything meant to be consumed including raw food ingredients, packaged food products, beverages, baby formula, and nutritional supplements.

You are not allowed to sell illegal drugs on Future Reference, but we also prohibit over-the-counter drugs, prescription drugs, alcohol, tobacco, and drug-related paraphernalia that is meant for making, using, or concealing drugs.

Hazardous Materials

Future Reference prohibits hazardous materials, including but not limited to:

  • Aerosols and ozone-depleting substances;
  • Fuels, combustibles, and explosive precursors;
  • Carcinogens, poisons, and pesticides;
  • Radioactive materials; and/or
  • Toxic plant materials.

Knives and Weapons

Knives and weapons are not allowed on Future Reference. Weapons accessories, parts, and designs are also not allowed, nor are realistic toy and replica weapons.

Medical Devices and Prescription Items

Classified medical devices and prescription items are not allowed. Please do not list anything meant to be used to prevent, diagnose, or treat a medical condition. Common examples include body wraps, contact lenses, and breast pumps. Medical devices are prohibited regardless of whether they do or don’t require a prescription. If you are not sure whether your item is considered a medical device, you may wish to consult the FDA Product Classification Database or a similar resource from your local authority.

Plant and Animal Products

Plants and Seeds

Future Reference does not allow the sale of living or viable plants and seeds.

Animals

Do not sell live animals, eggs, or any product derived from domestic cats and dogs or endangered animal species, regardless of when it was made. Trade of animal species listed in Appendix I of the Convention on International Trade in Endangered Species (CITES) is prohibited internationally.

Some examples of prohibited animal products to refrain from listing on Future Reference include but are not limited to:

  • Elephant and mammoth ivory; commonly found in netsuke and okimono figurines, billiard balls, game pieces, and many kinds of jewelry;
  • Marine turtle shell; commonly found in bracelets, hair clips, and glasses;
  • Pangolin leather belts and boots, commonly misidentified as anteater; and/or
  • Cheetah, jaguar, leopard, lion, ocelot, and tiger fur, claws, and teeth; commonly found in coats and jewelry.

For a full list of prohibited species and commonly related products, see the Coalition to End Wildlife Trafficking Online.

5. Deceptive Content

Impersonation Items

Equipment and accessories that may enable someone to impersonate trusted figures such as current active police, military, airport, or emergency personnel are prohibited. This includes without limitation realistic-looking uniforms, badges, documents and credentials.

Medical Status Items

Medical documents, badges, and other potentially deceitful medical items are not allowed. This includes without limitation medical test results, vaccination status cards, and items designating service animals.

Misrepresented American Indian and Alaska Native Arts and Crafts

The Indian Arts and Crafts Act is a truth-in-advertising law that prohibits misrepresentation in the marketing of American Indian art and craft products within the United States. It is illegal to offer or sell any art or craft product in a manner that falsely suggests it is the product of Native American, American Indian, or Alaska Native tribes or organizations.

Stolen Items

Stolen merchandise cannot be listed or sold on Future Reference as it violates state, federal, and international law. Future Reference will cooperate with law enforcement to assist with the investigation of allegedly stolen goods, including sharing data in accordance with our Privacy Policy. If you believe an item has been stolen, please reach out to support@futurereference.xyz

Listing Descriptions and Pricing

Sellers must describe items truthfully, accurately, and completely. This includes creating informative listing descriptions that include your original photos of the items and details such as the condition and any flaws or unique features. The item for sale should be clearly represented in the main photo. Avoid any photo editing techniques that may make it difficult for Buyers to accurately assess the condition of the item, such as collages or heavy special effects.

Sellers must have possession of, and ship, the actual item described in the listing. Sellers may not list a promise for a future item, or ship a “placeholder” note or item indicating the actual listed item will arrive at a future date.

Sellers must promptly answer questions and requests for additional information. Please note that images as well as descriptions provided in comments may be reviewed and considered by Future Reference staff in the event of a dispute.

Sellers may price items as desired, but price gouging is strictly prohibited. Future Reference encourages Sellers to view similar items, provided to sellers when possible, to determine a realistic listing price likely to result in a sale. Once a Buyer accepts a listed price, a binding transaction exists and Sellers are required to provide the item(s) to a Buyer at that price. Sellers must also fulfill any and all additional requirements as detailed in this Seller Policy and our Terms. Once you accept a Buyer’s offer, a binding transaction also exists.

Order Fulfillment

Once a Buyer accepts your offer, you accept a Buyer’s offer, or an auction is successfully completed, you must fulfill the sale. Sellers must use Future Reference’s provided shipping labels when fulfilling orders.

Shipping Policy

Future Reference will provide the Seller with one (1) prepaid shipping label (“Label”) that supports shipments up to five pounds (5 lbs), to send the Item (or Items in the case of a Bundle order) to the Buyer. Future Reference reserves the right to discontinue providing Labels to any or all Users at any time and for any reason.

Title to the Item transfers to Buyer upon shipment.

User Responsibilities

Buyers must pay for any shipping fees as described in our seller fee policy, Buyer Policy, or as otherwise described in this Shipping Policy.

Seller will be fully responsible for contents of shipment and must comply with the Future Reference Terms of Service, including Prohibited Items Policy and terms and conditions of the shipping carrier.

Seller must ship the Item(s) to the Buyer within seven (7) days from the date the order was purchased (as verified by an active shipping carrier scan). If Seller does not ship the Item(s) within this timeframe, Buyer can cancel the order, and Future Reference will notify the Seller not to proceed with shipment.

Buyers and Sellers must maintain an accurate and up to date ship to / ship from address with Future Reference. Future Reference reserves the right to charge a User additional fees if a User does not meet any of these obligations.

Users are prohibited from using Label for any purpose other than shipping the purchased item(s) to the buyer. This includes, without limitation, altering Label from its original form or duplicate use of the same Label.

For any avoidance of a doubt, User is responsible to ship in compliance with USPS Publication 52 - Hazardous, Restricted, and Perishable Mail.

Shipping Issues

All Labels are prepaid through Future Reference’s account with its shipping provider. Users are encouraged to report any pre-shipment (defined as Label has been created but no acceptance scan is present as determined by the carrier tracking information) or in-transit (defined as acceptance scan is present but there is no delivery scan as determined by the carrier tracking information) issues encountered to Future Reference for review.

Buyer must report any post-delivery (defined as delivery scan is present as determined by the carrier tracking information) issues (including, but not limited to Unable to locate shipment, Undisclosed damage, Incorrect or missing item, Item not as described, Item is not authentic) to Future Reference within three (3) days after the date of delivery scan. Once Buyer confirms receipt and acceptance of Item(s) (acceptance can occur either by Buyer affirmatively notifying Future Reference or by taking no action within three (3) days of the date of delivery), Future Reference will credit Seller’s account with amount equal to purchase price, excluding taxes, Future Reference’s commission, and any applicable fees (the “Funds”) set forth in our seller fee policy.

Future Reference is not liable for damages due to improper or inadequate packaging by Seller.

Please note, we cannot guarantee shipping times or choice of carriers. While most Future Reference carriers offer shipping with an estimated transit time of 3 days, Future Reference is not responsible for carrier delays, which may be caused by a number of factors, such as weather.

Overweight Items

The Standard prepaid shipping label supports a total shipment weight of up to 5 lbs, which includes the weight of the box and any packaging materials. Upgraded or additional label fees for shipments over 5 lbs, up to 10lbs must be purchased by the Seller (which may be accessed through the Accounts Tab in the Future Reference platform). Ten pounds (10 lbs) is the maximum shipment weight for any one (1) order. For exceptions, Sellers must contact support@futurereference.xyz. Future Reference reserves the right to charge Sellers for not upgrading labels or for any shipments over 10 lbs plus any applicable fees and fines.

Future Reference reserves the right to refuse packages over 5 lbs without an upgraded label and any packages over 10 lbs and will not reimburse additional postage paid for packages that exceed 10 lbs.

Oversized Items

As part of shipping carrier policy, the maximum combined length and girth of any box used must be no greater than 108," Future Reference reserves the right to charge Sellers for not complying.

Buyer Policy

As a Buyer, you will be solely responsible for reviewing the item description before making an offer, bidding, and/or purchasing. Buyers who purchase “mystery” listings do so at their own risk. The contract to purchase will be between you and the Seller and not between you and Future Reference.

Unless escalated via the Future Reference Experience Guarantee, Future Reference does not physically evaluate items listed for sale and is not responsible for any item flaws or description inaccuracies. In the event of an issue with a purchase, such as an item not as described, please inform us within 3 days of delivery of the item to qualify for a refund evaluation under our Future Reference Experience Guarantee. If an item appears to violate Future Reference’s Community Guidelines or Prohibited Items Policy, you may report the listing.

Purchases

Once a Buyer selects the Buy Now option for a listing or a Buyer makes an offer to purchase items that is accepted by the Seller, it will be considered a purchase and a binding contract between the Buyer and Seller. Upon purchasing an item, a Buyer must remit payment to Future Reference for the Item, including any listed shipping or additional fees. Future Reference is not an auctioneer, a Seller or a shipping carrier.

Future Reference reserves the right to delay or cancel any purchase for Trust and Safety purposes, including but not limited to suspected fraud and to protect Users from illegal or otherwise prohibited activities.

All purchases are final with no returns, refunds, cancellations, or retractions allowed, except where:

  1. The Buyer cancels an order within three (3) hours of purchase; or
  2. The purchase has been canceled when explicitly permitted by Future Reference or if applicable, a Seller; or
  3. The listing expressly indicates the availability of returns.

Upon delivery, Buyers should promptly inspect and accept the order in order to release payment to the Seller. Orders will be accepted automatically after three full days have passed unless the Buyer requests a return by reporting the issue within the Service.

In the event of a dispute, Buyers approved to return an item may only do so with the prepaid shipping label provided by Future Reference. Buyers who make unauthorized returns are not eligible for a refund through Future Reference.

Payments

Buyers may pay for items only by using payment methods approved by Future Reference, and Future Reference will receive such payment from the Buyer on behalf of the Seller. By submitting payment information to Future Reference, you authorize Future Reference to store that information and with your confirmation, charge you for any items purchased. A transaction that begins on Future Reference may not be completed off of Future Reference.

Shipping Costs

Buyers are responsible for shipping costs (as detailed in the Shipping Policy incurred with respect to their purchased Item(s).

Return Policy

Future Reference may allow you to return an Item in limited circumstances.

A Buyer may open a formal return case with us by going to their purchases and select problems/order inquiry within seventy-two (72) hours from delivery (as determined by the tracking information on the Label) for any of the following reasons:

  • Undisclosed damage;
  • Incorrect or missing item;
  • Item not as described within the listing; or
  • Item is not authentic.

Trades, offline transactions, items that do not fit, or orders where the Buyer changed their mind are not covered by the Future Reference Experience Guarantee. These types of purchases are considered final sale and not eligible for return.

When a return case is opened, the Buyer must add photos and provide any additional details describing the issue as requested by Future Reference support. Future Reference will review the case, and if the request is approved, Future Reference will provide the Buyer with a label to return the item to the Seller. Once the return has been delivered to the Seller, the Buyer will receive a full refund.

Buyers will receive non-redeemable Future Reference Credits for purchases made entirely, or partially, with non-redeemable Future Reference.

Our Community Guidelines

At Future Reference, our community is built on trust, respect, and a mutual love of fashion. To ensure a positive experience for everyone, we ask all members to adhere to the following guidelines:

Be Respectful

  • Treat Others with Kindness: Engage in polite and considerate communication. Harassment, hate speech, and discrimination are strictly prohibited.
  • Constructive Questions: Ask questions and offer feedback in a helpful and respectful manner.

Authenticity is Key

  • Accurate Listings: Provide honest and detailed descriptions of items. Misrepresentation of products is not tolerated.
  • Authentic product: We have a zero tolerance policy for selling non-authentic products. If you are found to be selling counterfeit designer goods, you will be banned from the platform.
  • Original Photos: Make sure to include original photos of the items you are selling.

Fair Transactions

  • Set Fair Prices: Price your items reasonably to ensure a fair marketplace for all members.
  • Prompt Shipping: Ship items promptly once sold to maintain trust within the community.
  • Honest Communication: Be truthful and clear in all communications with buyers and sellers.

Safety First

  • Personal Information: Protect your privacy and the privacy of others. Do not share personal information publicly.
  • Secure Transactions: Use the platform’s secure payment system for all transactions to ensure safety and protection.

Support the Community

  • Report Issues: If you encounter any problems or suspicious activity, report it to our support team immediately.
  • Contribute Positively: Help foster a positive community by being supportive and encouraging to other members.

Prohibited Activities

  • Counterfeit Items: Selling counterfeit or illegal items is strictly forbidden. Again, you will be banned if you sell anything inauthentic.
  • Spam and Promotions: Avoid spamming or unsolicited promotions in the community.
  • Multiple Accounts: Do not create multiple accounts for the purpose of misleading others, claiming multiple discounts, or manipulating the marketplace.

By following these guidelines, we can all contribute to a safe, enjoyable, and trustworthy community. Thank you for being a part of Future Reference!